Total data: 110

Manajemen pelayanan : pengembangan model konseptual, penerapan citezen's charter dan standar pelayanan minimal
Ratminto; Winarsih, Atik Septi;Yogyakarta : Pustaka Pelajar , 2005

Library service : perpustakaan virtual untuk kuliah bisnis sistim jarak jauh / Editor:Shari Buxbaum;Penterjemah:Erta Dewi Kuari
Buxbaum, Shari; Kuari, Erta Dewi;Jakarta : RajaGrafindo Persada , 2004

Peningkatan kualitas pelayanan publik yang bebas korupsi, kolusi, dan nepotisme
;Jakarta : Eko Jaya , 2005


Executive's guide to the wireless workforce / Russell D. Lambert, Edited by Julia King
Lambert, Russell D.; King, Julia;New Jersey : John Wiley & Sons , 2003

Buku panduan untuk mata kuliah reference work dan bibliography dengan sistem modular
Soejono Trimo;Jakarta : Bumi Aksara , 1977

Essentials of CRM : a guide to customer relationship management / Bryan Bergeron
Bergeron, Bryan;New Jersey : John Wiley & Sons , 2002


The winner's attitude :change how you deal with difficult people and get the best out of any situation
Gee, Jeff.; Gee, Val.;New York : : McGraw-Hill , 2006

Sanctioning religion? :politics, law, and faith-based public services
Ryden, David K.; Polet, Jeffrey,;Boulder, Col. : : Lynne Rienner Publishers, , 2005